Billing, Payments, & Refunds
- How can I add a promo code?
- Are dependents charged the same fee as the primary subscriber?
- Can patients sign up using cash?
- How do I update a subscriber's payment details?
- Can more than one card be used to split the annual or monthly payment?
- How can I refund a patient without canceling the subscription?
- How can we cancel a cash patient?
- What does the status “One Time” mean?
- How can I cancel auto renewal?
- How can I turn on auto renewal?
- Can a subscription be paused and how do I do it?
- Can the billing date be changed, and how?
- How can I view or print payment receipts for a member’s plan payments?
- Is there a way to see how many payments a member has remaining?
- Can CareCredit be used to sign up or pay for the subscription?