How can a patient’s plan or billing frequency be changed?

Only Subscribili Support or office staff with Location Admin access or higher can change a subscriber’s plan.

After logging into the provider portal, navigate to the Subscription Details tab. Click the three dots in the top right corner of this tab to access the Change Plan option.

Note: Plan changes cannot be made if the subscription is within the final 30 days of its term.

To watch a video demonstration, please click here: Video Demonstration