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  1. Subscribili
  2. Additional Resources

Additional Resources

Product updates, general FAQs, and training resources

Special Scenarios & Exceptions

  • Why is a patient being charged an activation cost even though they previously had a subscription?

Admin-Specific Questions

  • Can I track the number of patient renewals on a daily or weekly basis?
  • How to Generate a Transfer and Payout Report
  • Is it possible to cancel and refund a member’s subscription?
  • How can a patient’s plan or billing frequency be changed?
  • An employee cannot access their Subscribili account or reset their password.
  • How can multiple active accounts be merged?
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